Troubleshooting

Troubleshoot Price Issues

Identify and resolve price-related discount issues in GetSale.

Targeting tags as an alternative to collections

If you notice that not all products in your collection are being discounted and have not seen it fixed by restarting the discount, consider trying this alternative approach. We created this workaround after a one time Shopify bug that occurred in August 2024 where collections were not being sent to us properly, but this solution may prove useful if something similar happens again.